Sign-in
Apple Sign In and Google Sign In are optional. They let you connect a garden to an account for sync and subscription ownership. If sign-in does not finish, close the app, reopen it, and try again.
Support
Help with The Gardener
Need a hand? Email us with your app version, device model, and a short description of what happened.
support@withamedia.comPlease do not send passwords, sign-in codes, payment details, or full garden addresses.
Garden sync
The Gardener keeps a local garden on your device first. When you sign in, you can save or sync it with your account. If your device and account both contain garden information, the app asks you which copy to use rather than overwriting either one automatically.
Premium subscriptions
Premium unlocks deeper personalized placement guidance, Ask Grandad conversations beyond the Free allowance, and optional photo questions. Current pricing and terms are shown in the app before purchase.
Restore Purchases
Open Account and choose Restore Purchases. Keep the app open while the secure entitlement refresh completes. Manage an active subscription through Account or your Apple subscription settings.
Ask Grandad
Ask Grandad offers practical gardening guidance, not a guarantee. For food safety, pesticide labels, preservation, or urgent plant-health concerns, use appropriate authoritative guidance.
Photos and camera access
Photo questions are an optional Premium feature. The app asks for camera or photo-library access only when you choose to take or select a garden photo. You can change that permission later in iPhone Settings.
Location and weather
Location is optional and used while the app is open for local weather and gardening guidance. You can choose a garden location manually or change location access in iPhone Settings.
Account deletion
You stay in control of your account.
You can delete your account from The Gardener's Account screen. If you cannot access the app, use our public account-deletion guidance.
Account deletion guidance